There are fewer tourists now, so not many people are renting cars. The queue takes 10-15 minutes.

The front desk staff were friendly, but they still recommended insurance and an extra tank of gas, claiming their gas was cheaper. However, we politely declined. It turned out that refueling on our own was more suitable. Can't comment on the insurance since we didn't use it. Perhaps the rental company's insurance might be more convenient for claims compared to domestic platforms.

Pick-up and return were very convenient, and the staff were very friendly.

The Alamo sales representative insisted that we buy additional personal liability insurance, saying that our package did not include it. We went back and forth for over an hour. Later, we carefully looked at the car rental receipt and saw that it did include the additional insurance (though only the state's minimum coverage). We discussed this with the manager on duty and had them sign. Surprisingly, they then said, 'You can choose to buy this insurance if you want.' In conclusion: we were initially misled into buying it, but then we got a refund. It was a very unpleasant experience.

Like: The car we rented wasn’t available so we got a bigger one.