Quite affordable, and the requirements for a driver's license are low. Early in the morning, they called me to tell me my car was blocking someone's door and asked me to move it. That's really thoughtful! There are fewer cars available, so book in advance.
“Car size not what I booked. Car in BITS. Every panel damaged. Engine light keep coming on. So didn’t”
About Firefly:5.0/10
Car in terrible condition. Every panel damaged. Bumpers falling off. Engine light keep coming on. So cost me money to leave parked up and just got trains and bus. Ordered a full size offered a clio, then punto then had to settle for astra. Now after security deposit returned, I have a unauthorized €58 taking without permission and not even a email to explain. Will Never use firefly AGAIN
“I felt like I was being conned by the Car Rental company”
About Firefly:4.7/10
I pre-booked and pre-paid for a mid size car (Ford Fusion)a number of months in advance and was told when I arrived that you only had a compact car available (VW Polo).
This car would not fit my family and suit cases, so I had to argue with your representative for 15 minutes before finally getting a Renault Captur.
It caused a lot of stress and resulted in a bad start to my holiday
“Worst car rental experience ever. Charged a lot extra and had to spend 1 week sorting out.”
About Firefly:4.0/10
Given lower category of car and no one cared. Staff didn't care and were not helpful in sorting out our problems. Car dirty. Terrible car to drive.
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