Economy car booked at LAX.
On arrival counter clerk tried to get me to up-grade to a Compact car, saying it would be roomier and more comfortable over long distances at an additional cost of only so many more dollars per day, which I declined and said I would stay with the Economy car booked, asked about cruise-control and was told that only Full-size cars had cruise and would do well to upgrade to one [ at extra cost of course. ]
I again declined and was then given a Compact car, at no extra cost. Why ?
Because they did not have any Economy cars, having previously tried to get me to pay for an up-grade which they were bound to give me gratis anyway ! Nice try Alamo.
On checking 5 different makes of Economy cars, I found that they ALL had cruise control, making the counter-hand, at best, woefully ignorant of the features of the vehicles Alamo rent out, or a deliberate liar at worst.
Commission-hungry rental agents who are prepared to tell customers anything to boost their income do little to maintain the reputation and integrity of Alamo.
I have taken the matter up with Alamo and am waiting for their response, but thought I should advise you of the dubious methods being practiced there.
About QEEQ:10.0/10
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