The self-service check-in area had no one to provide explanations, only counter staff who could improve their efficiency.

I didn't know the store added an 'Enhanced Protection (EP) Fee.' The contract needs to be signed to pick up the car, but it's not the insurance I wanted. I bought all the necessary insurance already and showed him my order. I only wanted to pay $497.6, but he said the prepayment was collected by you, and the $675.87 was charged by the store. Due to time constraints, we hurried to pick up and return the car, paid the fee first, and decided to address it later. Also, 497.6 + 4.48 + 163.66 does not equal 675.87! It equals 665.74, thank you!

Pretty good.

The only drawback is the limited number of models available, there aren't many options.

Counter staff put excess charges on the sheet. I ended up paying over double what I expected to.