The staff explained the upsell options poorly and still tried to sell them.

Overall, it was quite good. There were three additional items added last minute, one of which was introduced and accepted.

Satisfactory

Not sure why, but the GPS was not included and requires an extra fee. I remember my friend recommending you and saying GPS was included. Please clarify this, thank you!

The staff were very experienced, but they added insurance to the order without specifically informing me during the rental process. Since I didn't notice the final price, I was unknowingly charged dozens of dollars for insurance, even though I had already purchased full coverage on QEEQ.