They blamed me for past car damage. When I rented the car, I pointed out the scratches, and the staff told me minor scratches didn't matter. In the end, they charged me 3300 AUD when I returned the car home. This company is a scam. I will never rent from them again. Their integrity is terrible.
The rental company had poor service. I left sunglasses worth nearly ten thousand yuan in the car when returning it. Half an hour later, when I went back to retrieve them, the company claimed there were no items left in the car! There also seemed to be clear discrimination against Chinese people.
It was okay, but this company charged the deposit directly instead of holding it, and refunded it after the return. I lost some money due to exchange rate fluctuations, which felt unfair. Other than that, everything else was fine.
Highly recommend, staff were nice and gave us an upgrade, smooth pick up and drop off, no hassle
About QEEQ:10.0/10
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