Very satisfied, there was no queue when we rented the car. The receptionist was a male salesman with a ponytail, he was very enthusiastic and efficient. He even helped us drive the car to the door outside the counter. Although he wasn't there when we returned the car, another staff member helped us park the car back in the parking lot. The service throughout was excellent!

It wasn't our fault; the scratch was from a long time ago, yet they blamed us!

The staff were very efficient during the process. When I didn't know how to return the car, they patiently explained it to me. The service attitude was great.

Counter staff was exceptional. Car was great condition. The only way I could improve the situation is to have clear signs pointing to the parking location from the counter.

The car boot came with this metal bar that is as long as the width of the car. We had lots of luggage hence needed the space. In the end we had to put the metal bar in an awkward position. We wanted to leave with the rental site, they said we need to pay deposit if EUR500.. it’s strange and very weird.