Horrible company
Please miss it
The guy who was meant to meet us at the exit never showed up .
Called multiple times to number provided no answers either.
Finally had to request some other travel company to locate the guy who was roaming around in parking lot with a visiting card size .
However he picked us up then went to the office for paper which was not a issue but at this point he says that we have to pay 45 euros extra if dropping car at 6.30 am and another 10 Euros to clean the car at the end.
This amount not mentioned until the car pick up.
I rather pick up car directly at airport and drop off at airport rather than this scam which says so but not in real sense.
About QEEQ:8.0/10
The customer service was very reciprocative but they don't have any control on these private car providers !
Reply by Qeeq: Thanks for your comment getting back to us. We'll forward it to the supplier to improve the service. Thanks for your advice. We'll keep improving our service, have a great day!
No one answered the phone when we tried to pick up the car, and we had to wait for two hours before getting the vehicle. During drop-off, their staff were not on-site, and we waited for half an hour for them to arrive, which delayed my check-in. Extremely poor service awareness and capability.
Like: I was very happy with the rental company in Morocco that we rented from through Easy Rent Cars. Dislike: I didn't like that the hold on my credit card took more than 3 weeks to get removed. The customer service agent from Easy Rent Cars was not helpful at all about this.
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View more >Dislike: I didn't like that the hold on my credit card took more than 3 weeks to get removed. The customer service agent from Easy Rent Cars was not helpful at all about this.