Car was actually issued through HErtz so car was an upgrade which was good. However the contract i had was for unlimited mileage yet HErtz wrote it up as 200kms per day. HAd we gone over our limit we would have had to argue about this. Hertz were supposed to email us a copy of the rental agreement but never did.
The staff were very patient. Our English is not very good, but they still took the time to explain everything. The parking spot they chose was also great, very convenient to the international airport.
“Great vehicle, service from Thrifty and simple return procedure.”
About Thrifty:10.0/10
We were early (flight change) and returned it late. The additional day's fee was very reasonable. They swapped cars to cater for us. Car was awesome with no problems experienced.
About QEEQ:9.0/10
Since we were forced to change our arrival and departure flight time (Jetstar), we needed to add a day to our booking but Easyrent couldn't manage this and told us to cancel our booking and re-book. This seems an extreme solution. In the end, we solved it with Thrifty with no issues. Apart from this, very happy with both Thrifty and Easyrent.
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week in Byron Bay and surrounds
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