Hertz offers great value for money. Thumbs up!

Picked up the car from Hertz at Union Square in San Francisco at 19:00 local time on the 19th. We scouted the location a day before, so it was quite smooth. The pickup spot is on the first floor of the Westin at Union Square, on the right-hand side at a small counter. Waited for an hour to pick up the car. They offered us a free upgrade to a larger vehicle, but we declined as we were not comfortable driving a much bigger car. The counter attendant's attitude was indifferent, probably because our English wasn't fluent enough. Without asking, she issued us a bill that included various extras, but QEEQ's customer service helped us cancel the unnecessary insurance costs promptly.

Waited a long time for someone to arrive

Very good

This rental location is small, with limited vehicles and cramped parking space. I booked a RAV4 but got a Chevrolet instead, which had a small luggage space. There was also a bit of trash inside the car, and the cleanliness was not as good as ENTERPRISE.