Great car, shame about Budget.

Car drivable but had faults (cruise control and collision warning inoperative and warning lights on). Were not advised of existing damage to bodywork. Car had 90,000 on clock so not a new vehicle. Counter staff and return staff very pleasant and efficient.

All good.

It's okay

Arriving at JFK Airport in New York around 3 AM, there weren't too many people renting cars, about six or seven. I waited in line for about half an hour, completed the formalities by around 4 AM, and then had to wait more than twenty minutes to get the car, wasting my precious two hours.

La recogida se demoró porque Budget cerró a las 11:00 PM en JFK y nos atendió otra empresa aliada con convenio

Excelente aplicación, atención y servicio al Cliente

The wait at the Budget line at JFK was HORRENDOUSLY long. I arrived only ti find the longest queue was for Budget. I stood in line from 10.30am until 12.30 noon before i was able to get to the counter. The lady who served me mumbled away for most of the time and would walk away from the counter from time to time. It was a shoddy experience. IT WAS THE FIRST TIME I HAD EXPERIENCED SOMETHING LIKE THIS.