Basic car, predatory price gouging at rental counter when you are out of options to start your holid

Alles sehr ok

solo habia una persona atendiendo y por atender a todos al mismo tiempo era muy descuidado. Por otro lado con el tema s los seguros y contrate en la pagina QEEQ un seguro amplio, y esta persona que me atendio practicamente me dijo que no lo reconocia, que tenia que contratar de nuevo pero ya con Europcar directamente si no , no se hacian responsables de los daños

la plataforma bien, pero en mi caso, el contratar seguros adicionales de la plantaforms, no es muy bien visto por el operador en este caso Europcar, quienes practicamente me estaban obligando a contraralo con ellos, porque me decian que no reconocian el seguro contratado con QEEQ, esa fue la mala experiencia que tuve.

The car was not ready when i arrive, so he had to leave the shop and I had to wait in front of the shop that he get the car (over 1 hour) when he arrive it was with a car smaller than i had ordered, but did not want to wait anymore so I took it, but it is not ok, when I have reseved it and was there on time for the reservation.

Our flight, was canceled so we arrive early. We attempted to pick up the car during normal operating hours but nobody was there. It took over four hours to pick up the car which was one hour past our original pick up time. We had to drive one hour through traffic to a different location to pick up the car. We schedule drop off and followed up with you a call, but there was still nobody at the desk during the time of drop off. It was a horrible experience all the way around.

Car was mechanically sound, but body was a little beat up!