Basic car, predatory price gouging at rental counter when you are out of options to start your holid
G.Cotten
Mexico
Reviewed: Sat, Dec 30, 2023
About Europcar:7.0/10
Car was super basic, USB port broken, came w 1/2 tank of gas aand was scratched and dented all over. It ran fine and got us A to B without any issues.
Mandatory (allegededly) EXTRA insurance cost more than 2.5x the rental price agreed by QEEQ
About QEEQ:10.0/10
Platform is fine, research into ACTUAL price is needed.
El camión para recogerme de la terminal al lugar de Europcar tomó más de 40 minutos en pasar por mi, al llegar al lugar del coche me dicen que necesitaba pagar OTRO seguro aparte del que ya tenía porque sino no podía retirar que eso jamás lo mencionan en ningún lugar ya que el seguro de terceros es el único necesario.
“Cuidado con contratar seguros en la plataforma QEEQ, asegurar que sean validos en la agencia.”
About Europcar:8.0/10
solo habia una persona atendiendo y por atender a todos al mismo tiempo era muy descuidado.
Por otro lado con el tema s los seguros y contrate en la pagina QEEQ un seguro amplio, y esta persona que me atendio practicamente me dijo que no lo reconocia, que tenia que contratar de nuevo pero ya con Europcar directamente si no , no se hacian responsables de los daños
About QEEQ:10.0/10
la plataforma bien, pero en mi caso, el contratar seguros adicionales de la plantaforms, no es muy bien visto por el operador en este caso Europcar, quienes practicamente me estaban obligando a contraralo con ellos, porque me decian que no reconocian el seguro contratado con QEEQ, esa fue la mala experiencia que tuve.
The car was not ready when i arrive, so he had to leave the shop and I had to wait in front of the shop that he get the car (over 1 hour)
when he arrive it was with a car smaller than i had ordered, but did not want to wait anymore so I took it, but it is not ok, when I have reseved it and was there on time for the reservation.
Terrible experience trying to push the Extra protection
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Basic car, predatory price gouging at rental counter when you are out of options to start your holid
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