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Live chat Email us Service Code: 1306960356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1306960356
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Overall OK just be weary that these super cheap co. try to make their profits on dodgy damage claims

Reviewed: Tue, Dec 12, 2023
About Keddy by Europcar: 7.0 /10
Keddy seems to be the budget arm of Europcar, at Naples airport its managed by the Europcar desk which requires a shuttle bus ride from the terminal, so finding it on arrival is no problem,BUT finding it when returning the car is a nightmare because the entrance is a narrow passage through what looks like building work fencing and is totally unmarked! I only found it because there is a hut at the gate and I stopped to ask the man there where the drop off point is! You can`t see the car park from the road. So be advised to make a note of where it is when you pick up the car! If you are very weary and careful when you collect the car you should have no trouble. Film the car in minute detail with stills and video when collecting it paying particular attention to to lower parts like cills and bumper underparts, because they`ll look for hidden scratches when you return the car! The guy who checked our car went straight to a long scratch on the bumper underside and said "look"! When we collected the car I found a LOT of major scratches not listed on the rental agreement as pre-existing, after filming them all I returned to the office to make sure they were shown as pre-existing. The guy said its fine whats important is that you have a video...... but that`s just a cop out because then later you have to prove that they were already there after they charge you for them, so insist as I did that they mark and sign all of them off on your form before you leave, then you`ll have no problems! When they see they`re not going to be able to pull a fast one on you they don`t try! Pick up and drop off the car in good daylight if possible, otherwise take a strong torch with you when filming. The only gripe is that we booked a Renault and ended up with a Fiat panda with very little room for luggage, but as we were only two and it was a hybrid rather than straight petrol we could live with it! Overall OK just be very weary that these super cheap co. try to make their profits on dodgy damage claims!
About QEEQ: 10.0 /10
QEEQ brilliant... no problems, price drop saved us £1.25!!! (but that`s quite a % on £25! for 4 days hire) Instructions and advice very good!
Mini | Renault Twingo or similar

Relevant Reviews on Keddy by Europcar in Italy

View more >
Compact | Fiat 500X or similar
Reviewed: Wed, Dec 25, 2019
“Perfect car rental, long waiting line”
About Keddy by Europcar: 9.7 /10
Very long pick up line at the airport which really delayed the pick up of the car. Counter was fully staffed but it too many customers at once to handle
About QEEQ: 10.0 /10

K.Fleming

View more >
Mini | Smart Forfour or similar
Reviewed: Mon, Aug 19, 2019
“Thankyou for making our car booking experience a breeze!”
About Keddy by Europcar: 9.0 /10
Car was fairly new, but had some damage, and a few damaged panels had to be pointed out to staff. Car also had no water in the screen washer reservoir. Staff were great and helpful. No issues whatsoever.
About QEEQ: 10.0 /10
Had doubts about booking through Easyrentcars.com after reading reviews but went ahead and booked. Smooth process and no issues whatsoever. Got the best price on the Internet. Thanks!
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View more >
Economy | Fiat Panda or similar
Reviewed: Fri, Aug 9, 2019
“Excellent car hire. Only issue was the pick up at Pisa airport from EuropCar.”
About Keddy by Europcar: 8.3 /10
Europcar desk at the airport had a queuing system 5hat meant they served their own customers first even when they turned up after our arrival. It wasn’t until I complained that they dealt with my rental. The drop off in Verona was excellent.
About QEEQ: 10.0 /10
Really good booking platform. No issues

R.Bhopal

View more >
Compact | Peugeot 308 Estate or similar
Reviewed: Wed, Jul 10, 2019
About Keddy by Europcar: 6.3 /10
The initial pick up took forever, which was made worse by the heat, the first car we were offered was in a terrible condition and the staff were so unhelpful
About QEEQ: 8.0 /10

J.Henry

View more >
Mini | Smart Forfour or similar
Reviewed: Tue, Jul 2, 2019
“Frustrating - reasonable price, nice car but horrendous service on pick up and over the phone”
About Keddy by Europcar: 6.0 /10
Wait time and customer service upon collection were both the worst we have experienced. Stating collection is "in terminal" is very misleading as you have to use a bus to the collection area. Car was clean and in good condition, exactly what we needed for the trip. Rental was reasonably priced.
About QEEQ: 10.0 /10

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