Terrible. Paid extra for a large suv and given a med side suv. Will share experience around.

The car rental process was smooth, and the staff handed over the keys, directing us to the Europcar area in the parking lot to pick up the car ourselves. We originally booked a Toyota Kluger but ended up with a Hyundai Santa Fe, which felt like a downgrade. Nonetheless, the car's condition was acceptable, having only run about 21,000 kilometers. The car didn't have any floor mats, so after one day at the beach, the interior was full of sand. Luckily, later at a friend's house, we borrowed a vacuum cleaner and took a long time to remove the sand.

The car rental company is easy to find.

EUROPCAR offers great value for money. They have locations worldwide, and I always book through them.

It was a surprise upgrade and a very pleasant car to drive with surprisingly low fuel consumption. Check in was handled quickly by friendly counter staff. I will be using QEEQ again and highly recommend to anyone seeking to hire a car.

Car broke down. No car replaced. Roadside assistance helped to towed the car. We help to pick up the car and return the car once it was repaired 3 days later. We are promised no extra charge. But end of the day, we have extra charge to my cards. And case is still investigation with europcar

Car broke down. No car replaced. Roadside assistance helped to towed the car. We help to pick up the car and return the car once it was repaired 3 days later. We are promised no extra charge. But end of the day, we have extra charge to my cards. And case is still investigation with europcar