Excellent

Pretty good

The service standard for guests who did not book directly on their website was not the same as for other guests. We booked two 7-seater SUVs, but the receptionist could only provide one at pickup. When we pointed out that there were actual 7-seater cars available, the receptionist said these were for other guests. What? What about our reservation? Aren't we guests too? No solution was offered in the end, and we had to take a 6-seater and manage the issue of insufficient trunk space ourselves. Additionally, when we noticed scratches on the car at pickup, the staff casually said it didn't need to be recorded. After we insisted on taking photos and making a record, the staff and their supervisor had a very poor attitude. The entire pickup process took over two hours and was extremely frustrating.

They did not push insurance sales. The car pickup was quite fast, with two cars to choose from. We had more luggage and took some time to decide which car to take. I rented a RAV4 but ended up with an Eclipse, which had significantly less space. Overall, though, I was satisfied.

I had an amazing experience with my last car rental from Enterprise, specifically with the Volvo XC90. The vehicle was in excellent condition and provided a comfortable ride throughout my trip. The standout aspect of my experience was the helpful staff, especially Iqbal, who went above and beyond to ensure I had a smooth rental process. Other members of the staff were also very accommodating and friendly, making the overall experience truly enjoyable. I highly recommend Enterprise for their top-notch service and well-maintained vehicles. Five stars!

Very easy to use excellent attitude and friendliness of staff.

Fist class I will be recommending to all my friends to use them