Kindly and helpful Tamra staffs!!

The Tamra store should have known that my flight KA325 would arrive in Jeju after their closing time at 08:00 PM on 22/06, but they still accepted the order. This led to me having to take a taxi to the hotel that night and then another taxi to the airport the next day (23/06) to pick up the car. The time and money I lost should be compensated by both you (ZuzuCar and Tamra).

I chose Tamra out of three rental companies because the reviews mentioned Chinese service. However, the so-called Chinese service is just adding a WeChat account in Chinese to ask questions directly. There are no staff members who speak Chinese at the store; communication is all in Korean or English, so it's manageable if your English is decent. The WeChat staff had a poor attitude and responded very slowly, providing no real help and significantly affecting my travel experience. I won't choose Tamra again. Driving around Jeju Island is very convenient and easy. Except for the city center, which has more traffic, other areas are not crowded and are great for driving.

済州空港から送迎でしたが、歩いても行けるところで便利でした。受渡返却ともスムーズで迷うことはありません。また車も内外ともとてもきれいでした。お店の人がNAVIをセットしてくれたので助かりました。

All process done via electronic and paperless. The communication in english is not so good. I don't have any issue with the car condition, the bus shuttle pickup and return to airport is very smooth. The instruction given via whatsapp is very clear. The car came with GPS but in Korean. Prefer to include English version.

Excellent website and really easy to book car rental with easyrentcars.

The car interior cleanliness is less satisfactory. There were coffee spills on the sunshade and liquid mark in the cup holder. Dash was dusty which I guess the cleaner only cleaned the exterior.