New vehicle, excellent service!

The Hertz car was very clean and in good condition.

The car rental procedure was convenient. After providing the order, notary attested driver's license, passport, and credit card, the process was completed and I got the car keys. Based on Hertz staff’s suggestion, I upgraded the car model for an additional $20/day. Hertz mostly offers new cars; my Nissan Maxima had only driven 4,000 kilometers. Returning the car was self-service in the early morning. You park in the designated area and fill out the mileage and return time on the form given by Hertz during pickup. Drop the form and car keys in the return box at the Hertz counter, and you're done. However, the credit card has pre-authorized $708 (total rental price for three days was $507) and the actual billing has not been processed yet since I returned the car on the 20th.

The car was very dirty. After a few days, the remote didn't work anymore and throughout the rental I had warning messages on the dashboard (the car was long due for maintenance before the rental started). The customer service was terrible.

Booking was with QEEQ was perfect, as in the past (this was not my first rental with QEEQ)

Great customer service. Process was fluid and painless. Friendly staff. The lady was polite, interpersonal, courteous, and provide quick service.

I was skeptical due to this being a unfamiliar website/app but things were smooth and I will be booming through this website/app again since I travel so much. Best price in short amount of time.