My booking was for a Mitsubishi Outlander (OR SIMILAR). The car we received was a Nissan X Trail which is a smaller vehicle in comparison.
Staff were friendly but because lacked additional staff for the busy weekend they were expecting for the football and ANZAC period.
Also understand they take a $500 deposit for if the vehicle is damaged but if this isn't cancelled or return of the car then another process needs to be taken.
The value was amazing. The staff were fantastic and went above and beyond.
Willing to listen and help and knew what they were doing.
They offered upsell items but were not rude or pushy when declined. All the way through they were polite patient and respectful.
Like: Great staff. Dislike: I found the wiper blades were worn out and whatever the car is washed with remains on the windscreen, making very difficult to see out of in wet conditions. Also I felt the tyres were over inflated, making the ride a little bumpy.
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Customer Service
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View more >Dislike: I found the wiper blades were worn out and whatever the car is washed with remains on the windscreen, making very difficult to see out of in wet conditions. Also I felt the tyres were over inflated, making the ride a little bumpy.