Excellent size of car for an overseas driver. Great condition and economical.
Very good/excellent staff who handled our rental out and in.
Noticed delays in dealing with others at check in as did not have or know what was required to finalize check in at desk. eg licence to hand, two telephone contact numbers etc.
Useful to have a check list of needs to avoid delay.
Very deceptive. There was no clear notice about the high charges for exceeding 750 kilometers. I rented for 3 days and exceeded by 260 kilometers, resulting in an additional charge of 258 euros. Terrible platform and rental company.
I'm quite satisfied with the company. Their prices are reasonable compared to other rental companies, and there's no mileage limit, which is great. The only downside was the time it took to handle the paperwork—over half an hour. As it was my first time renting a car abroad, and being a female with not-so-good English, I couldn't understand a 1000-Euro charge, fearing it was an extra insurance fee. After much communication, another male staff member finally explained that it was a deposit in case of an accident. Once I understood, I was relieved. There were no extra insurance charges, and the car pickup was smooth. Returning the car was easy and took just a few minutes! I'll choose their company again if I get the chance.
Our flight is late and we arrived at 23:45. No one was waiting for us to rent us a car. My husband was sleeping on the bench in the airport. I with kids took a taxi to the camping for 120 euro.
It was totally impossible to contact nobody in order to ask to stay till we come (for fee).
About QEEQ:9.0/10
Provide more collaborative service between the car orders and car rental companies.
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Smooth and professional .
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