Pickup is very convenient. The staff helped us operate the self-service terminal, so no need to wait in line at the counter, which was great! Returning the car was even simpler; you drive to the return location, the staff verifies your name, and you can just get off and grab your luggage. The car condition was quite good too. I drove a mid-sized JEEP with just 13,000 miles.

The service attitude was great, and the condition of the car was good.

Alamo at LA airport is really good, highly recommended!

The car was definitely smaller and less performing than indicated in the reservation. I reserved a "Jeep Renegade or similar" model and instead was given a Nissan Kicks with no option to choose other models and. I was simply told that this is what Alamo means by "similar." I needed a 4WD vehicle for my trip and instead had to give up a leg of my vacation because the vehicle was not adequate. I was very disappointed.

Everything good

Alamo has exceeded our expectations. Upon arrival at LAX Airport during the peak holiday season, there's a shuttle bus that brought us to Alamo's station. Post registration and paper work (shout out to your staff Mohamed 5 out of 5), we were brought to the SUV area where we could choose our own vehicle. There are so many models available, but we asked the staff for help on how to choose which they gladly did for us. Eventually, the service personnel gave us a brand new model with only 3 miles, and we returned it a thousand miles later after a 10-day roadtrip in California.

Smooth booking process with Qeeq.com. It's our third time to use Qeeq.com, and learned of this site through its partnership with Singapore Airlines. Prices were competitive despite travel during the holiday season. I'd say it's definitely value for money.