i got charged double the amount that I had payed online. ALso, my gps didnt work. The car was noisy.

Car was very old and hard to find the location and they have charge me more what they have show me at booking time I am never going to work with TUF

They are cheater, scammers. Forced me to buy a insurance of about US$ 140.00 for 3 days of rental, in the cheapest price.

Staff not on time. My agreement/reservation was not honoured. Extra charges. Wrong/ larger car. When questions asked staff would ignore or deny or walk away, and also lost their ability to speak English. I will be contacting the authorities. Business next door I sought out for help reports this happens often.

I arrived at the location and the person that was supposed to take care of me wasn’t there. Instead I was greeted by a very angry man, that wanted to sale me unnecessary options and started yelling at me when I just wanted what I paid for. This company makes false advertising on the easyrentcars.com website to get you to pick them and try to charge you MORE than the average cost of a similar car. Also trying to add fees that they says are mandatory but there are not. The person literally kicked me out of the agency saying I was crazy to pretend getting a car at this price. The price that they advertised. DO NOT RENT FROM THEM!! Horrible experience..!!!

The agent was very ignorant did even greet me and the bill was over triple what was quoted for ... STAY AWAY.... TUF is the worst car rentals on the planet they try to SCAM people.