Good value, good quality and friendly efficient staff

I reset tire pressure button later on collection day for it to come back on the day after saying tire pressure was low again. Advised staff when they collected car that something wrong with tires. I said I thought it may have been the change in outside temperature making it that way when I collected. Realized it was something more the day it came back on and also the drive felt a bit different when it did as well. Always enjoy speaking to staff. Staff great as always.

Wait time was a bit longer than expected

Easy to use. Definitely best price and option selection

The Zuzuche platform is quite good.

When picking up the car, the rental company said they hadn't received the prepayment from the Zuzuche website and asked us to pay in full. The total amount was higher than what was confirmed on the website, even though the car model was the same. I called the website's international customer service number, but despite their attempts to communicate with the rental company, the issue wasn't resolved. I'm not sure if the problem was with the rental company or the website, but ultimately we, the consumers, had to bear the loss of time and money. My first experience with Zuzuche was very disappointing. Additionally, the car wasn't provided with a full tank of gas, and when we returned it with less fuel, we were charged for the difference at a price 50% higher than at gas stations, plus an additional 20% tax. The rental company did not explain these charges when we picked up the car.

Like: No line ups and fast friendly efficient staff... Exactly what we needed after a 24 hour flight.
Dislike: There was no additional driver option on the easy rent cars website, we had to arrange this with Enterprise directly