Exact value car hire.

This car rental company is a fraud. Everyone, please do not rent from them. When I arrived at Amsterdam airport, there was no shuttle service. I called the rental company, and at first, they answered and lied that the shuttle would be there in 10 minutes, but after waiting for an hour at the specified location, no shuttle showed up. I called the company 5 more times, but they hung up as soon as they recognized it was me. In the end, I never got the car, although I had already paid through QEEQ. This caused me to spend an additional 382 euros to rent a car from Hertz at the airport for 3 days.

The rental office is not very conveniently located, as it's not inside the airport and requires a shuttle bus. However, the service at the rental office was acceptable.

Gold car were understaffed and did not answer there phone for over an hour, when they did answer the phone they were extremely unhelpful. The car seats were dirty. I will never use gold car again

The car was exactly what I wanted.

The staff at the dealership were exceptionally friendly, helpfull flexible and informative. Well done indeed.

The GOLDCAR representative insisted that we were required to pay an additional charge for "Additional Driver" and "Flex Fuel" even though our Easyrentcars.com reservation said that we would owe $0.00 upon vehicle pickup. When we asked why we were required to pay this, the GOLDCAR rep told us that is how the reservation came through even though he couldn't show us on the paper.