Quick easy booking and very cheap

Use the same offices as Hertz and have the same friendly staff and high standards

Great platform; Price Drop Protector is good. Just wish you were the cheapest for Christmas.

Staff at airport were very pleasant and efficient. There's a 5 minute walk from the terminal building to collect the car. Once given the keys I was on my way. Smooth, quick efficient process from start to finish.

Price Drop Protector I have used EVERY booking, but it's never kicked in. So it makes me wonder if it really works (or is it just that I've been lucky and always booked at the lowest price?).

A great upgrade ,so appreciated .Abit of anxiety due to yellow service alarm light being left on ,but reassured on contacting hertz & speaking to mechanics . If aware of the cars economy on fuel would have chosen to bring back full as only got just below half tank instead of empty & am on very tight budget as retired nurse !

Great service after the confirmation came through & I phoned hertz to confirm my booking ;am still a little wary of ' great deals ' on the internet ! Will definitely use your company again & have already recommended you !

I didn't like having almost £200 taken from my bank for petrol that I didn't use and then being told it could take 7-10 days for my money to be put back into my account. It didn't take 7-10 days for you to take it. When the man checked the car and the tank was full itcould have been filled up ifneeded then and only the amount needed to fill the tank taken from the customers account.

Like: We got a better car than anticipated (5 door rather than 3). The lady serving us was very friendly. Just a bit confusing how it's in a corner of Hertz - not everyone would realise that's where you pick up from. They were very understanding about us picking up the car late.
Dislike: Couldn't get through on the phone for quite a while, which was stressful as we were worried we'd be charged for a late pick-up. When I rang Easy Rent Cars they were extremely unhelpful and just said to contact Firefly.