Waited three hours to get the car

The service attitude was good, and we quickly picked up the car smoothly. We checked the car's equipment in the parking lot and didn't find any problems, so we set off after a quick round. We rented a nine-seater Volkswagen and later discovered that the middle single seat couldn't be folded, so people sitting in the back had to climb in every time they got in (we didn't notice this when we picked up the car as there were only 5 of us). Also, the car was out of engine oil, but when we went to a service point in another city, they were very friendly and quickly helped us add oil. Other than that, there were no issues—the car was stable, quiet, and felt very safe.

The service was acceptable.

Great, it’s a reputable European company. Very reassuring!

Great value

Great