My flight was delayed 24 hours, I called Hertz direct to let them know, it was no problem and they refunded me for the day that I didn't use. Pick-up and drop-off were both very quick, car was clean... everything went smoothly.
About QEEQ:10.0/10
Everything was smooth and well explained, will definitely use QEEQ.com in the future!
“Positive experience - both QEEQ and Hertz to be recommended”
About Hertz:9.0/10
Very nice people at Hertz front desk in Tampa airport. Place easy to find (plenty of signs for both car rental and specific companies).
Car was in a technical very good condition.
Easy to return the car.
one small negative issue: Windshield was not clean (even trying to do it myself did not help in improvement) Issue was mentioned when car was returned and I was told they would look into the issue.
About QEEQ:10.0/10
Very good reservation process. Car as expected. Price was the one confirmed. However I do not understand why QEEQ did charge Nov. 10 an amount of 34,56 Euro
The mystery car should have been for 5people with 2large cases. Out of all the cars on row 3 there was only 1car that fitted this criteria. A silver Kia which has a dent and a scratch on every inch of the car. When I mentioned that I wanted a different vehicle I was told I would have to pay and upgrade so I took the vehicle in bad condition. I have always been told Hertz are the best car hire company however after this experience I would be very cautious about booking again.
About QEEQ:10.0/10
Easy to book and happy with the price. Didn’t need to contact QEEQ for anything so can’t comment on customer service.
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