I'll try QeeQ and Hertz again. Good location; great staff.

Not satisfied, very poor attitude

The staff at the Seattle car rental company are very irresponsible. The previous customer had a credit card issue that delayed us by 30 minutes. When it was my turn, they didn't even check my translated documents before processing. They told me only one car was available, and the fuel tank wasn't full. When I called customer service to change cars, they spent two hours giving me the runaround without solving anything. The next day, there were no cars available despite being told otherwise. The customer service and the rental company were not coordinated. On Sunday, the rental company was closed, and customer service had to call roadside assistance, whose phone was always unreachable. Once you get the car, no one is there to help.

Hertz's car condition was good, and the car was very clean when I picked it up. Both picking up and dropping off the car were very convenient. However, when renting a car in the US, you must check the tire pressure. It's best to go to a gas station to inflate the tires. During the first week, I felt that the car's road feel was very poor. At a gas station, I discovered that the tire pressure was seriously insufficient! The price on QEEQ's order was significantly different from the actual price, over $100 more, apparently due to taxes and fees. Being unfamiliar with the area, I just had to accept it.

Love this place...dropoff after hours is seemless and convenient and puckup is smoothly executed even when busy. Clean, comfortable vehicles and an a generous policy for care expectations by the renter.

Favorite reservation site for affordable, convenient and secure vehicle rentals

There was one man working, a line of people out the door, and unhappy customers everywhere. The first car they put me in was completely unclean and stank terribly of cigarette smoke. I had to ask for a different car, as I am a singer. They said they only thing left was this crappy Kia that had not been cleaned and had no gas. Because I was in a hurry after waiting an hour, I had to take it. What a mess.....