Our flight was delayed so we missed the pick up time and the office was closed so we had to get a taxi to our hotel and didn't collect the hire car till the next day. Disappointed the booking information didn't state the shuttle bus stopped at a certain time.
About QEEQ:10.0/10
Booking was fine just collection and poor timing that let the trip down
Thank you to all Apex car staff, excellent service, very accommodating and honest people, thank you so much for keeping my forgotten stuff (Shades) after returning the car.
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Customer Service
Pick up failure
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