Stay away from Tacoma Airport! It will be a frustrating experience! Long wait times for paperwork and car pickup. I've never encountered such hassle at an airport in the U.S. It takes at least an hour and a half to get a car! Terrible service.
Extremely dirty, absolutely filthy!!! No cleaning was done at all, I had to clean the car myself with a towel! Furthermore, they didn't give me the Ford Escape I booked. The car rental experience in the USA was awful, with random charges. Even after returning home, I had to chase after them for refunds!
“Pas de soucis avec easy rent a car, mais Budget très limite sur sa démarche commerciale .”
About Budget:6.0/10
La voiture était cabossé . Personne ne m’en a averti. J ai du me débrouillé pour trouver quelqu un pour le signaler. ( pas facile car il n y a personne de budget là où on récupère la voiture). Au retour il ont vu qu’elle était cabossé et ont commencé a m’en faire le reproche. J ai montré le papier que j avais fait remplir pour montrer ma bonne foi. Si je n’avais rien dit au depart j’aurai eu des frais de réparation . C’est malhonnête de donner une voiture cabossée sans le signaler au préalable . Aussi bien ils font ça à tous leurs client pour récupèrer de l’argent. cela n’inspire pas confiance .
About QEEQ:8.0/10
Ras
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Customer Service
It was good. We felt pressure to return it clean, but that was ok. Overall it was a good experience
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