If you want to spend at least an hour waiting to get to the Route Car Rental Location, choose us
m.soroka
United States
Reviewed: Tue, Apr 9, 2019
About Routes:5.7/10
It is totally unacceptable and unreasonable to have people first be taken by the "rental car" bus to all other car rentals and then be told to take another shuttle to get to Routes. The time involved is excessive and you are not informed about this before hand. I had to wait in line at the other counters to be told to go outside and take another shuttle van to your location.
Although I ordered a 4 door car, the desk staff upgraded me to a nicer SUV for free when they saw the luggage my group had brought, which was very much appreciated. They answered the phone quickly when I needed to speak to them and the instructions on pick up / drop off were precise.
About QEEQ:10.0/10
The Booking was easy to make. The price drop option worked which was nice.
This is the second time I’ve booked at this location and twice they did t have the car I reserved and paid for.
The counter representative was no help.
Like: Good service, good car choices, and excellent price. Dislike: Pick up from airport took lo ge than usual. Shuttle buses of other car rentals are more frequent
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Customer Service
If you want to spend at least an hour waiting to get to the Route Car Rental Location, choose us
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View more >Dislike: Pick up from airport took lo ge than usual. Shuttle buses of other car rentals are more frequent