Fantastic car hire company

After a minor collision in Queenstown, the rental company deliberately did not mention any charges for four days. When returning the car, they suddenly demanded a fee; otherwise, they wouldn't let me go! If I wasn't rushing to catch a flight, I would have called the police or sought consular assistance! This rental company is malicious, deceptive, and unethical! Be very careful! Don't be tempted by their low prices, as it will cost you more in the end! Feel free to contact me at 185 1169 1169 for any advice!

The windshield washer fluid was empty, and no water could be sprayed out. However, during the car inspection, the staff did not honestly mention this. It wasn't until it rained after driving out that this issue was discovered. This is an integrity issue.

The store staff were very serious and friendly.

When the staff came to pick us up, they informed us that the car we had booked was not available and offered us a Hyundai SUV instead. Later, we found out that the car we initially booked had serious safety issues and was nearly written off after an accident! I think the staff should have informed us earlier. However, after communicating and negotiating through QEEQ, our issue was eventually resolved. They were quite good at solving problems.

Car was dented all round, dirty inside and outside and missing 3 hubcaps. Office was a bit far away from the airport, tiny and had a box of beers in the middle of the floor.