Easy to rent, good prices

Very satisfied. When picking up the car, they specifically helped me confirm the model. Since I had a lot of luggage, I chose a larger car. There were some minor scratches on the car when I picked it up, so I talked to the staff and checked the odometer, which showed the car had run 14,400 miles in total. The car was in good condition, overall a satisfying experience.

Pickup is very convenient. The staff helped us operate the self-service terminal, so no need to wait in line at the counter, which was great! Returning the car was even simpler; you drive to the return location, the staff verifies your name, and you can just get off and grab your luggage. The car condition was quite good too. I drove a mid-sized JEEP with just 13,000 miles.

The car was definitely smaller and less performing than indicated in the reservation. I reserved a "Jeep Renegade or similar" model and instead was given a Nissan Kicks with no option to choose other models and. I was simply told that this is what Alamo means by "similar." I needed a 4WD vehicle for my trip and instead had to give up a leg of my vacation because the vehicle was not adequate. I was very disappointed.

Everything good

everything was good But they forget to put gas in the car

All great, smooth and efficient

All worked well and appreciated the facility to keep checking price changes that saved us almost £200