Will try to avoid this supplier in the future and will definitely not recommend

The customer service is excellent, the staff carefully inspected the car and even helped with loading luggage.

Average service

The layout of the airport meant that it was a long walk with limited signage to the car rental location. Once there, the process of getting the rental was simple enough. I was a little annoyed with the gentleman who showed me to the car as he demanded me to tip him despite only just arriving in the country. I only had a few dirhams but was made to feel that I had to give it to him.

Website sometimes contridicts itself in certain things. A little confusing to make the booking at first but next time will be easier hopefully.

Overall good experience and with good car

always taking ages for the pick up... Please prepare a bit before arrival... when you have a regular customer it should not take 35 min for pick up

I would like to really thank the excellent staff at Keddycar(Europecar), especially Mr Tinu, who went out the way to help us. Very professional and good team.