Some staff have poor service awareness and do not take customer feelings into account. The reserved car model was not available at pickup, and the staff seemed indifferent, which was frustrating. However, when I returned the car four days later, the staff was very cooperative. The difference between people is significant.
The attitude was very poor. They did not have the automatic car we reserved, only a manual one. I booked the car six months in advance. They were unapologetic about the lack of cars. We waited for three hours, and they still couldn't confirm if a car was available. Very disappointing.
“Everything was verty good, but the ensurance was expensive.”
About Alamo:10.0/10
The Stuff was very helpful and kind, I was satisfied with everything.
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Booking finally worked after some extra effort on my part
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