The car was after 50k. Not so clean. With a lot of scretchs. It was a leak of water from the roof when it was raining. But it was big van with a lot of space and very comfortable.
Hi
They did not have the van I booked.
They gave us 2 cars instead.
I am waiting for my extra fuel/tolls to be paid.
I am also waiting for my 30% discount for the inconvenience it caused,
“No winter tyres on your fleet at this location in middle of winter is irresponsible!”
About Alamo:8.7/10
In the middle of the winter I would expect your fleet of cars at Geneva airport to be equipped with winter tyres. The Swiss side fleet has but the French side fleet doesn’t and a surcharge for it is 23 euros a day. This is profiteering. How can you send people out in the snow on summer tyres, it is irresponsible and charging this much of a surcharge is despicable. I shall take this further.
“Efficient and good value but more guidance needed on directions to find drop off place for car.”
About Alamo:7.3/10
It was a bit confusing having to walk through the airport to get to the French side - this could have been explained better when booking the car. Also, the map and sat nav reference for drop off was wrong and luckily my husband seemed to know where he was going - this should definitely be looked at, as if I was on my own, I wouldn't have had a clue!
About QEEQ:8.0/10
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