I was inexplicably charged over 200 for repairs when returning the car. The photo showed some scuff marks on the wheel rims. I'm sure I didn't cause any damage while driving, but I didn’t take any photos as evidence when picking up or returning the car, so I ended up losing out. I recommend thoroughly inspecting the car and taking photos when picking up and returning it. The staff did suggest insurance for the wheel rims and glass, which I didn't purchase. The car was in good condition and fairly new. Dealing with foreigners, you need to be more cautious.
Reservation ref 84038830 Truro. Office cramped, Entrance access difficult due to puddles. A long drive from the train station.
Waiting a week now for receipt for charge of £304.81 for scratched door handle needed for insurance. Counter assistance good and friendly
About QEEQ:8.0/10
It was ok.
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