There is a shuttle bus that takes you from the airport to the rental store. The rental process is simple. If returning the car after service hours, you can just park it at the store's parking lot and drop the keys into the key box.
Waited 30mins for pick up and it was a raining day, the staff was not friendly enough to let us load the luggages under the shelter and rushed us out to the rain. Car should be under serviced for about 2000km more but rented for us for 13days. The mileage was over when we returned the car.
About QEEQ:10.0/10
Very good platform, we got our car rebooked automatically when price dropped which saved us money.
Amazing location. Best at airport as you literally walk out of door and pick up car. Super easy for drop off too. Done in seconds. Always rent from here. Car this time was rather scratched up, staff wasted time taking details they should have already had and the car was rather outdated with no AUX or even ability to get local radio stations.
Awesome customers service and able to assist my problem on time.
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Unreliable car overdue by 3000+ km for a service. Would not recommend ACE to anyone
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