Hertz CRESCENT CITY Review: Pickup/Drop-off Very good, Cleanliness Acceptable, Customer Service Ve......

p.fallows

United States

Reviewed: Sun, Feb 17, 2019

About Hertz: 6.0 /10

The windshield wipers were old, the car smelled of cigarette smoke when I got in it and the tires didn’t seem to have a good grip on the wet roads

About QEEQ: 8.0 /10

Hertz

Crescent City

United States

Economy | Chevrolet Spark or similar

1 days rental

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Reviewed: Wed, Nov 14, 2018

“Salt Lake”

About Hertz: 6.0 /10

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Trista Cromwell

United States

1 days rental

Reviewed: Mon, Feb 25, 2019

“Auckland, Los Angeles”

About Hertz: 2.0 /10

I rented a Grand Cherokee but was given a small, broken car. It was especially small and broken. When I complained, the company shamelessly said this was a comparable car, unless I wanted to pay extra for an upgrade. I don't know if Americans are blind or pretending to be. I felt they discriminated against me because of my Asian face. Besides charging me $47 in tax, they also charged an additional $247 for reasons I still don't understand. I rented the car for five days, picked it up around 9 PM and returned it at 6 AM. The rental cost over $3400, and the company charged an additional $47 plus $247. A car with a maximum engine capacity of 2.0 liters can't be considered comparable to a Grand Cherokee!