No complaints with Europcar, excellent service at the desk. Made the collection process really simple and easy. Even though we got given a slightly different car than requested, the car we got was perfect. Brand new with all the extras. A real good quality car meaning our road trips was very comfortable.
About QEEQ:10.0/10
Second time using Qeeq and have 0 complaints.
I didn’t hesitate to use Qeeq for our 5 day trip to Tasmania after our excellent experience 2 years ago. Used Qeeq insurance too, and that made it a whole lot less stressful as I didn’t need to panic when some companies scare you into buying additional insurance as I knew I was all covered.
100% recommend Qeeq if you’re visiting Australia, their deals are spot on meaning you can get the car hire and insurance cheaper without missing out on quality cars. We’ll be back if we need to hire again!
i wanted to hire subaru forester and that is the reason i used your services, however they only got mitsubishi outlander, poor car.
nothing they can do even i insisted.
the outlander with damage and lucky i checked before picked up.
they even claimed that was my fault when i dropped off, fortunate i took a picture of that damage at pick up.
poor service.
As Easyrent is a different company the Europcar found it difficult to access the booking information and had to add the second driver information manually, which took a little time. Not sure if this is a common problem or not?
“This was the first time we learnt about insurance to cover excess. This was hard work to understand”
About Europcar:9.7/10
Customer service very relaxed. Offered insurance which we declined (cover through travel insurance)
About QEEQ:8.0/10
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