The car rental process is right in the arrival hall of Launceston Airport, and the cars are parked in the rental company’s parking lot next to the airport.
“Ordered a Large SUV, only to be given a standard SUV with little compensation.”
About Europcar:7.3/10
Waited for ever at the counter, then told car ordered was not available, had to take another car without compensation. Would of been stranded at airport otherwise. is suspect Europcar always put a low priority on customers who book through 3rd parties.
About QEEQ:7.0/10
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This was the first time we learnt about insurance to cover excess. This was hard work to understand
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