Almost no service

I bought insurance online, but when picking up the car, they insisted I buy insurance again. The customer service told me to pay first and they would handle it later, but they never did. I ended up spending a few hundred more for nothing. Very disappointing. I suggest everyone avoid renting from this platform, it's full of pitfalls.

everything went smooth and the car was clean as a pin great experience no problems

Had an issue with the discount codes but finally got that resolved rest went fine

Car rental pick-up instructions should be provided in more details in the reservation email confirmation.

I found Easyrentcars.com by accident. I recommend that the company must advertise more aggressively.

The staff was terrible. Only two people and their focus was on the phone, not the people in front of them.

You need to let people know that there are conditions for the rental of cars. Routes does not allow locals to rent cars from that location. Had to prove that the driver flew in using their flight reservation. Had I been a local this would have been a BIG problem.

They were cool in the fact they gave us a Jeep even though we had booked a Kia.