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Live chat Email us Service Code: 2498909357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2498909357
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Reviewed: Mon, Jan 28, 2019
About GREEN MOTION: 2.0 /10
I have just been in contact with Green Motion Katowice Airport -Poland to discuss few issues I have come across renting car through this franchisee.   To begin with after I have returned the car on Saturday 26th January, I’ve received an email that apparently I am responsible for scratches on the roof, rear left door and front right door. Total charge for the damage is 1073,60 Euros. I have received photographs of the damages, however, none of the photographs has date and time stamp, which could be taken at any point in time.  When I raised it with the staff at GM Katowice he suggested to go into setting which obviously does not work as it shows me time when I downloaded the photos. The scratches looks as if they were made by automatic wash, parking a car at the property not a communal or street parking it’s impossible to make such a scratches, especially on the roof.   I was collecting the car in the middle of the night when the car still had a frost on, therefore unable to point more damages/scratches.   Second issue that I had was no windscreen wash, which I only realised driving down the motorway in Poland. Clearly the car was not serviced. I have purchased it myself to make sure I can travel safely. As somebody could imagine driving with dirty windscreen isn’t particularly safe especially during winter time.   Third issue was that the car was not cleaned inside. I have paid 10 euros for an option of returning a car without cleaning not for an option of receiving a car that wasn’t cleaned. I have made this clear to the staff at Katowice airport who suggested that this is not what I have paid for, therefore I assume I should not be expecting clean car anyway.   I deeply regret not washing the car myself as now it turns out that I am the one responsible for the damages that have occurred after I have returned it.   When I questioned why am I being charged such a high fee for the damages that a repair cannot cost as much I was told that t
About QEEQ: 10.0 /10
Economy | Volkswagen Polo or similar

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