Just plain perfect!!

Very poor customer service, slow to respond when issues arise

Good quick service .

The car was good for the price I paid for the rental - just what I needed - right size & good luggage capacity. The car was not very clean on pick-up though - I had to clean all of the windows inside and outside just to see where I was going...It had not been washed for a while either I would say

There is a lot of unnecessary complication with vouchers. The rental compnay just wanted a confirmation number, D/L & credit card - just like any other rental car outfit.

The pickup point was near impossible to locate. They spoke of a 'pink P" sign to stand near, but it could not be seen and was not known by airport staff we asked.(We finally saw it and it was only visable from the incoming road) The pickup vehicle did not have any log on it, and we were finally told the last 3 digits of the registration.

Car was awesome for what we paid, it did the job exactly as needed and the customer service at Great Rentals was top-notch. Our first car had a faulty charging port so they instantly gave us a new one without any hassle.