The car was top class and was super happy. Had a smooth experience.Not a small hiccup through out the trip. Only minor problem was communication at the counter. Would help if the people could speak better english.
Satisfied. The day before returning the car, I had a minor collision with a local car. Since I bought full insurance, the procedures were quite simple.
When picking up and returning the car, it was the same Thai woman, a plump lady who spoke Chinese. Her attitude was extremely unpleasant, made me want to slap her. Everything else was fine.
The service was excellent. They clearly explained all the issues with the car, and the pickup document was very well marked. All questions were answered patiently, no waiting, quick pickup.
“Only problem is the drop off location as Phuket airport is a disaster for traffic management”
About YESAWAY:8.0/10
The counter staff were excellent
About QEEQ:9.0/10
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