Rather than wait another 30 minutes for my car to be ready, I paid €30 for an upgrade.
The car was new, but when I stopped in the Alps to fit the snow chains I ordered, there were none in the car.
This made the rest of the trip quite worrying.
The customer service staff was excellent and very enthusiastic. They spoke good English and were highly efficient.
About QEEQ:10.0/10
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Didn't get the snow chains ordered.
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