A small rental company, not many people, Hispanic employees.

Rental car provider refuses to honor reservation with proper pre-paid insurance. Force customer to buy additional insurance or not rent at all. We were forced to walk.

We couldn't lock our doors because we didn't have a way to open it. The engine lights went on when we arrived at our location. The wear on one of the tires was uneven making the vehicle shake.

This place has 1 star reviews for good reason with their bait and switch prices doubling the online quote with excessive “Mandatory” fees most other rental companies don’t require. The manager of the store who also was my attendant behind the desk had the NASTIEST take it or leave it attitude when i expressed that none of these extra fees were specified in the booking process and blamed the booking platform.

There was no reason for Right Cars to charge any insurance in the amount of $149.7 (personal liability and supplemental liability) since State Farm assured us full coverage, when we called State Farm from Right Cars rental place in Miami. This is a rip-off. Please refund $149.7 for this unnecessary charge.