Low price & Fast Process

The car felt a bit old. I rented it for 27 days, and the dashboard indicated maintenance was needed. I went back to the rental company to request a car change, but the staff said to ignore it and drive as usual. Although there were no issues afterward, I was uneasy the whole time. Negative review! Additionally, I asked about extending the rental period during my visit, but the extension cost was much higher, and I would have to return to the store at the end of the period. I decided against it.

Hertz is located at the very end of the car rental building, which requires quite a bit of walking. Since I arrived late, there were hardly any people in line at the regular counters. Therefore, there wasn't much difference in service between the regular counters and the Hertz Gold kiosk.

I booked a RAV4, but was given a JEEP at pickup. They mentioned that it wasn't necessary to return the car with a full tank because their fuel prices were lower than the market rate, and any difference would be charged based on the remaining fuel. However, I returned the car with half a tank, but was charged for a full tank.

Like: It was easy to get the car and returned it.
Dislike: It was only one car on the lot so when they told me to choose the car I wanted there was only one.

Like: Everything was good
Dislike: Non