Like: Pickup was fast, car is clean n match the model i have requested Dislike: Maybe the staff could have a short brief to show us how to use the basic functions of the car after handing the car to us
When picking up the car, I was allowed to choose freely. I saw a Corolla and asked if it was okay. The staff said it was. It felt like an upgrade. Very happy.
Reserved a mid-to-large SUV Jeep Grand Cherokee or similar, but only JEPP Compass and FORD EDGE (rental car introduction says similar level should be Explorer) were available. Downgraded without price reduction, lots of upselling, such as paying for upgrades, GPS, insurance, etc.
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Customer Service
Fast pickup, excellent car
Dislike: Maybe the staff could have a short brief to show us how to use the basic functions of the car after handing the car to us
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