Quite satisfied thank you.

Overall okay.

They said the reserved model was not available and suggested upgrading to an Audi A5 for additional cost. What a coincidence! I was tired and sleepy, so I agreed. The car was nice. The staff were quite detailed during pickup, explaining everything clearly. Also rented a GPS (BTW the Chinese GPS from Zuzuche suddenly stopped working :-). Staff were rather lax and casual during drop-off (relaxed?). Next time, I'll go with Hertz.

Quick pickup, easy return and billing. Extension fee is same as original price.

The entire process from car booking to return was smooth. Never had any issues. Pick up was fast. Got a Ford Fusion hybrid instead of the Chevy Malibu. Pro: Highly efficient car, so saved a lot on gas. Cons: Trunk space was limited so only able to store 2 luggages in the bag. Third luggage was at the back seat. Only had 2 of us so that was not an issue for us.

Like: I made the reservation through your website and when I arrived to Montreal airport, the counter employee mentioned that " I'm not able to take that car as the web is only for chines as I'm Canadian with Canadian driver license it's not permeated to get this offer " I just spoke with the manager, he was a very professional man and he gives me that Car, as I'm working overseas. I really would like to think this manger for making my vacation more easier.