CINCINNATI CAR RENTAL REVIEWS

I accidentally booked for the weekend after, instead of the weekend I needed the car for, but the Budget staff were SO helpful and managed to get me a car to use for the weekend. Thank you, thank you, thank you.

It's okay.

The pickup and drop-off procedures were very simple and fast.

The car did have some bumps but apart from that was super.

First class

Good car, no insurance up-sell. Quick and easy.

Every thing at counter was extent

I loved the girl at the counter, so cheerful, nice, and to the point.

None.

The car I got was more than I rented but we enjoyed it.

The price for the rental was great.

We absolutely enjoyed our rental. Was the perfect size for my family. Rode smooth and handled great.

Booking was so easy. Website was very easy to navigate and get all the things I needed.

Terrible customer service, Never had such experience with renting car. Definitely will never rent with pay less. Will never recommend to anyone. Terrible, terrible, terrible experience. They just need money and doesn’t care about customers. I reserved my car weeks before my travel and they simply said we don’t have the car size you reserved and gave some small vehicle which was terrible for 7ppl to travel. Charged me the same price for a larger vehicle even though i got a smaller vehicle. Just stay away from Payless. I would rate them negative if i could.

Easy to book. Excellent customer service. Price tracking and rebooking is the best option you can never get from any other booking websites.

Very efficient, enthusiastic, thorough, and meticulous.

Encountered an eclipse, waited in line for 2.5 hours, all cars were sold out, eventually got a Mazda CX 90.

Pretty good.

Pretty good.

I have had great service at this specific site both times I was here. My only complaint is that the price was extremely expensive compared to anything I have rented all year

I have no complaints about this service. It has been very easy to use. I do have huge complaints about one of the companies I rented a car from

Exemplary service, will be renting with Budget again.

Excellent site, easy to navigate and reply time was prompt.

Car was brilliant - spotlessly clean, great size, fitted 2 large suitcases & golf clubs & 2 small suitcase & 2 humans! Check in staff at the airport were brilliant, efficient and so helpful! Drop-off in the middle of the city was so quick and easy. Would definitely use again

Worked with Pedro. He was very good quick and an easy process. No car available but he got me a fresh cleaned suv that was brand new.. Great professional worker

The car was more than fine for our group f 5 adults. Plenty of room for us and our luggage and the car, a premium SUV, did everything we wanted it to do and more!

Online booking was very easy and gave me all the information I needed form outside the USA.

Car was not full of petrol so had to wait a while for this to be sorted

Usual Gold standard